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Head of Data Services (4399)

  • Annual:
    50653
  • Region:
    Greater London
  • Location:
    Whitecross Studios
  • Domain:
  • Vacancy type:
    Fixed-term contract
  • Closing date:
    27 October 2021

Head of Data Services 

Fixed term contract until 31st October 2022

35 hours per week.

£50,653 per annum / pro rata (plus allowances) 

28 Days Annual Leave, Pension

Location: White Cross Studios, Old Street, with flexible working

The Children’s Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We’re there for children, every step of the way. 

The Head of Data Services is a key role that sits within the Technology and Data department. In recent years, the team have lead a transformation of the technology used at the Children’s Society, with all staff issued with new mobile equipment, and systems and services migrated to the Microsoft Office 365 and Azure platforms.

A key part of the organisation’s technology roadmap is the implementation of a new eCRM system. The Children's Society is currently is currently implementing a new eCRM based on Microsoft Dynamics 365 to replace its supporter database Raisers Edge. The system is due to go live in August 2022.

The Children's Society are now recruiting an experienced Head of Data Services, who will lead the Data Services team in delivering the supporter data needs of the organisation, while also being a key stakeholder in the eCRM project and transitioning the team to the new system. The role has the following requriements:

  • Lead the Data Services team in delivering a stable and responsive service to Social Impact colleagues and other internal customers, and ensure the integrity and timeliness of our service.
  • Lead the Data Services team in transitioning from Raisers Edge to the new Dynamics 365 eCRM system and in supporting the project requirements.
  • Review data selection and integration processes and identify improvements that can be implemented either before or with the new eCRM system.
  • Work with the Head of Supporter Insight to review Ways of Working between the teams and to establish a prioritised workplan to support the data needs of the Social Impact domain.
  • Work within the sector to ensure that The Children’s Society is maximising our current technologies, horizon scanning for potential tools to maximise our data and ensuring organisational data compliance in a changing environment
  • Work with others to ensure that The Children’s Society’s Destination 2030 strategy is effectively informed and enabled by Data and Insight

Since the onset of Covid19, the Children's Society has operated largely within a remote working environment and the successful candidate will need a track record of working within a similar setup.

This is a hugely exciting opportunity and requires a highly motivated individual with the experience and capability to take immediate leadership of the Data Services team and lead it through the transition to a new eCRM system.

 

The Children’s Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children’s lives happier and safer. 

Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more. 

The closing date for applications is 23:59 on 17th of October.

Interviews will be held on the week commencing 25th of October.


 
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Location:
Whitecross Studios
Whitecross Studios, 50 Banner Street, London, EC1Y 8ST
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  • Annual:
    50653
  • Region:
    Greater London
  • Location:
    Whitecross Studios
  • Domain:
  • Vacancy type:
    Fixed-term contract
  • Closing date:
    27 October 2021
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